Birgit Buchkremer //
Loyalty Programs & Credit Solutions
In this interview Birgit Buchkremer talks about her work in the field of credit cards, customer needs, new insurance solutions and turbulent times.
Assured added value for your customer relationship
With tailored customer and credit card insurances
With tailored customer and credit card insurances
What your customers want today is the good feeling of traveling everywhere freely and well secured at the same time. And they want it to be as simple as possible.
When it comes to insurance, concierge and services for your card products, we keep an eye on the needs of your target group - and are already one step ahead of the next trends. So that you are always the first to offer the solutions that provide convincing added value - and strengthen your customer loyalty.
Card solutions that make your customers happy
We develop your customer and credit card programs with a clear goal: to make your customers' lives better. To do this, we delve deep into the needs of your target group and develop tailored solutions for current and future requirements.
Take advantage of the following highlights
Holistic marketing
We accompany you from the first idea to target group-oriented marketing and create your best product together with you.
Innovative products
To make sure you are the first to offer the right solutions for new requirements, we keep an eye on the latest trends and topics for you.
Strengthening customer satisfaction
Strengthen your customer loyalty with the latest industry insights for tailored solutions that make your customers happy.
#WeCare - How insurance products bring confidence back to travel
With the Corona pandemic, new products had to regain passengers' confidence in travel. Albatros and AXA Partners have developed solutions for this time and for the future.
Meet our experts:
Birgit Buchkremer //
What our clients say about us
Our contact persons at Albatros take care of our concerns proactively and in an exemplary manner and are always available. In doing so, they help to provide our products with optimal insurance coverage, which is highly valued by our customers. We look back on a successful partnership of many years, based on trust and support, and look forward to further cooperation.
Olga Veder & Ervina Pljakic
AirPlus International
Senior Product Manager Global Insurance & Product Manager
DKB and Miles & More are always on the lookout for new services that can usefully supplement the services of the Miles & More credit card for our customers. Albatros is always there to support us by understanding challenges and finding and offering suitable solutions.
Armin Czapla
Miles & More
The collaboration with Albatros was always cooperative and at eye level. We had a common goal right from the start and worked to find joint solutions for the completely new challenges we faced during the pandemic. This resulted in new products such as "Bring me home," "Travel Care Basis" and "Telemedical Assistance" for Lufthansa Group passengers.
Jochen Schulmeyer
Head of HCC Partner- & Providermanagement
Lufthansa Passage Airline
