How insurance products bring confidence back to travel
The Corona pandemic clearly ushered in a new era for the travel industry. And although travel has recovered since then - the needs of travelers have changed permanently. Comprehensive coverage and risk minimisation are taking on a high priority when booking and traveling. Together with our insurance partners, we at Albatros have reacted quickly to the changing market and have always developed new solutions that have given customers more security when booking and traveling.
Acting flexibly with new products
An initial basic product ("Bring me home") was followed by tailored extensions in the course of the respective pandemic phase.
Product innovations for travelers included:
- "Bring me home" guarantee: included return flight promise, round-the-clock medical assistance and quarantine or confinement protection.
- "Tested Flight Care": covered PCR testing in the event of positive rapid tests and provided expenses and curative treatment in the event of corona infection
- "Travel Care" package: included comprehensive benefits such as vacation guarantee, travel liability, repatriation, accident insurance & Co.
Medical coverage while traveling in particular became a strong need for many people. After all, getting sick on the road quickly means the end of all travel plans.
If travelers don't speak the local language, don't know how to access good medical help, or are uncertain about the cost and effectiveness of treatment, it can lead to traumatic experiences and take away the joy of a well-deserved vacation.
Medical advice while traveling - simply by app
Telemedical Assistance provides a remedy - a fast and reliable medical service that guarantees travelers peace of mind through sound advice before, during and after their trip.
With the mobile app "Doctor Please!" from our insurance partner AXA Partners, we have developed a solution that guarantees convenient, digital access to medical advice throughout the entire trip - every day and around the clock.
The special service: credit card holders receive an appointment with a doctor as a video or telephone call within a very short time and immediately receive a qualified initial medical assessment and behavioral suggestions - in their national language.
With our support, Miles & More has also implemented this on its Gold credit cards. The image film provides an insight into the new service:
Insurance solutions that meet your individual needs and the needs of your customers.
Strong partner
We personally accompany you to your best solution.
Market knowledge
We keep an eye on the market for you and react quickly to current challenges
Customised products
You will receive proactive suggestions and innovative, cutting-edge solutions.
